This notice was last updated on February 25, 2021
This Privacy Statement ("Statement") serves to describe how we, Brooks Automation, Inc. ("Brooks", "we", "us", "our"), collect, use and transfer information about you, through https://www.brookslifesciences.com, and https://www.genewiz.com, and that include a direct link to this Statement (collectively, the "Sites").
Information Collection and Use
Information from visitors to our Sites is collected from both active submissions and passive browsing sessions. We will not share or sell the information collected with any third party in any way other than as set out in this Statement.
Information you provide to us voluntarily
For some of the services that we provide through our Sites we will ask you to register via an on-line registration form. In these cases, we may ask for both individual and company user information. For example, you may be asked to provide your name, organization, address, email address, phone number, fax number, a user identification and password. You may also elect to obtain products or services through our Sites and you will be asked to provide information necessary to proceed with the transaction, such as shipping addresses and payment procedures.
In all the above cases, you will know what data is collected because you will actively submit it for the purpose described at the point of collection. We discourage the sending of sensitive information (such as your ethnicity or any health details) and any such information sent to us is sent at your own risk.
Information collected automatically
We also collect information that you passively submit during your use and navigation of the Sites. Information collected in this manner includes the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, the amount of time you spend on the Sites, transactions conducted on the Sites and other "clickstream" data.
If you use our mobile application, then we also collect your device information, unique device identifiers, mobile phone number and geolocation data. This data is collected automatically as part of the standard operation of the Sites and is used to assist us in our marketing efforts and in improving our on-line services.
Our websites do not currently respond to ‘do not track’ signals in web browsers. Additionally, our websites are not structured to attract users under the age of 18.
Sharing of Information
We will not disclose your personal information to third parties except:
(a) with your consent;
(b) to our subsidiaries, affiliates and service providers to fulfill services or order requests, or otherwise to fulfill a contractual obligation to you including, but not limited to, providing customer service, sending marketing communications about our products, services, and offers, and performing technological maintenance;
(c) as required by applicable law;
(d) if required by court order or subpoena;
(e) to public ities to protect you, us, or third parties from harm; or
(f) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Brooks’ assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.
Legal basis for processing personal information (EEA visitors only)
If you are a visitor located in the European Economic Area ("EEA"), Brooks Automation, Inc is the data controller of your personal information.
Our legal basis for collecting and using the personal information described in this Statement will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If you have any questions or want further information in relation to our legal basis for processing, please contact us using the details at the end of this Statement.
Transfers of Information
Brooks hosts and stores personal information in databases in locations throughout the world, but primarily in the United States. Brooks also hosts personal information through vendor platforms hosted on an internet cloud. This means that personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws which are different to the laws of your country and, in some cases may not be as protective.
However, Brooks has taken appropriate safeguards to ensure that adequate protection is provided to such data where legally mandated. Brooks has executed EU Standard Contractual Clauses to transfer personal information from the European Economic Area.
In addition third-parties receiving such information will be required to sign processing agreements and/or confidentiality agreements whereby they will commit to only process the personal information received consistent with the contracted purposes and shall be required to apply appropriate technical and organizational safeguards, including implementing appropriate safeguards where they are processing personal data from the EEA in accordance with European Union data protection laws.
Our EU Standard Contractual Clauses and further details on such clauses can be provided upon request.
Information Protection and Security
Brooks ensures that commercially reasonable technical, organizational, physical, and administrative measures are in place to protect any information you provide to us from unized access, loss or misuse. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Nevertheless, please recognize that despite the precautions that we take no computer system or transmission of information can ever be completely secure or error-free.
Please also note that Brooks’ Sites may contain links to websites outside of Brooks. Linked websites are not under our control or endorsed by us and we recommend that you review the privacy policies of such sites before using them.
Data Protection Rights
You may access, correct, or update your information by accessing your accounts or profiles on our Sites. You may at any time request access to a summary of information we hold about you by contacting us at www.first-privacy.com